24 Hour Account Management

Virtual Branch - Access Your Account Information Online 24/7

With our FREE Virtual Branch you're never more than a click away from your credit union accounts.
Easily manage your accounts and bills to keep you organized and on track.


> Set Up Email and Text Message Alerts
> View Real-time Account Balances
> Pay Bills Online
> Transfer Funds Between Accounts
> Request Stop Payments
> Request Check Images and History

View Virtual Branch Demo»

Sign Up Now for Virtual Branch»


Mobile Banking App

Our Mobile Banking App gives you the convenience you need to manage your accounts on the go. Simply search for Tobacco Valley Teachers FCU Mobile in your app store.


> View Your Accounts
> Transfer Funds
> Pay Bills
> Set Up Alerts & Notifications
> Locate Fee-Free ATMs
> Apply for Loans and More

View Mobile Banking Demo»

Frequently Asked Questions»

Available on the iTunes App Store and Google Play.



Steps to Using Our Mobile Banking APP
Step 1:  You must first be signed up for Virtual Branch.
            (If not please
click here to sign up.)

Step 2:  Download our App from either the iTunes App Store or Google Play.

Step 3:  Log into the app with your Virtual Branch log in information.
            Use your existing ID, password and answers to your security questions.
            You will need to set up a 4-digit passcode.


Online Bill Pay - Safe, Convenient, Easy

Our FREE Online Bill Pay service, included with Virtual Branch, makes it convenient for you to make payments online.  It’s more than a checkbook - it's also a great budgeting tool!


> Schedule Automatic Payments

   for Recurring Bills
> Review and Edit Upcoming

   Scheduled Payments
> Set Up Notifications
> Set Up Electronic Bills
> View Payment History

View Online Bill Pay Demo»

CardNav App – Control your Debit Card Usage

The CardNav App by CO-OP lets you manage your TVTFCU debit card by remote control from your smartphone or tablet. You can control when, where and how your debit card is used. It can even provide instant updates to help manage your budget and help identify and stop potential fraud from happening.


> turn your debit card off
   when you're not using it
   and on when you are
> use GPS to restrict transactions to
   businesses within a designated area
> set personal spending limits that help you
   stay within your budget goals
> limit card use to specific merchants or
> receive alerts when you're getting close
   to any personal spending limits you've set

View CardNav Demo»

Frequently Asked Questions»

Available on the iTunes App Store and Google Play.



Our FREE E-statements are the on-line delivery of your monthly or quarterly account statements. They are quick, secure and convenient. Your e-statements include all the same information as your paper statement and are available for 12 months. You can easily print these for your reference and download to your computer.


To Sign-Up for E-Statements:
You must first be enrolled in our Virtual Branch online service to receive E-Statements,
if you are not sure please contact a Member Service Representative at 860-253-4780 or 800-749-8305.

Step 1: Log on to your Virtual Branch account
Step 2: Click on the Self Service tab
Step 3: Click on E-statements located under Additional Services


You will then see a window that allows you to sign up for E-statements. 

CARLA: Audio Response System
Access Your Account Information By Phone 24/7

Our members can access their account information by calling our audio response system called CARLA and entering their Account Number and PIN.


The phone numbers for CARLA are 860-253-6884 or 888-448-6670. Easily check your account balances, make check withdrawals, do transfers between accounts, inquire about cleared drafts and request tax information. A friendly voice will guide you through your transactions. Changes to your account are made immediately, accurately and confidentially. For more information please contact a Member Service Representative at 860-253-4780 or 800-749-8305.

Night Deposit Box

The credit union's Night Deposit Box allows you to make deposits after regular business hours. These deposits will be posted the following business day. 


Access Thousands of Fee-Free ATMs
Click here for more information.

Quick Links



Tobacco Valley Teachers Federal Credit Union | Call: 860-253-4780 or 800-749-8305 | Fax: 860-253-4785 | Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Copyright © 2014 Tobacco Valley Teachers Federal Credit Union. All Rights Reserved.