Administrative Assistant/Back up Member Service Representative (MSR) - Full Time

Position Summary
We are seeking a dependable and detail-oriented Administrative Assistant / Backup Member Service Representative (MSR) to support the daily operations of our credit union. This position plays a key role in both administrative support and member service by assisting the management team and serving on the MSR line when needed. The ideal candidate is organized, flexible, and committed to providing exceptional service to our members.

Key Responsibilities

Administrative Support

• Order and maintain office supplies and coordinate with vendors as needed
• Assist the management team with projects, reports, and administrative initiatives
• Process accounts payable, including invoice verification and data entry
• Schedule and coordinate staff training sessions
• Maintain accurate records and organized files
• Provide general administrative support to ensure efficient office operations

Member Service Support

• Serve as a backup Member Service Representative during peak periods, staff absences, or as needed
• Accurately process member transactions in accordance with credit union policies
• Deliver friendly, professional, and confidential service to members
• Adhere to all security, compliance, and internal control procedures

Qualifications

• High school diploma or equivalent required
• Previous administrative experience and/or teller or cash-handling experience preferred
• Strong organizational skills and attention to detail
• Ability to multitask and prioritize in a fast-paced environment
• Proficiency with basic computer applications (Word, Excel, email)
• Strong communication skills and a team-oriented mindset
• Commitment to credit union values and member-focused service

Why Join Our Credit Union?

• Member-focused, community-oriented work environment
• Collaborative team culture
• Opportunity to gain experience in both administrative and member service functions
• Benefits include:
  Health insurance, paid holidays, paid sick time, paid vacation time and a 401k retirement plan.

Please email your resume to lori@tvtfcu.org.

An Equal Opportunity Employer